Terms & Conditions · A/1 Creative Agency

These Terms & Conditions ("Terms") govern your use of the A/1 Creative Agency website and services ("Services"). By using our website, submitting a form, or engaging us for a project, you agree to these Terms. If you do not agree, please do not use the Services.

Our services

A/1 Creative Agency provides website design, development, and business-infrastructure build services. Specific deliverables, timelines, and pricing for a project are set out in a separate proposal, quote, or agreement between you and A/1 Creative. Package prices shown on our website are starting estimates and may change based on scope.

Quotes, deposits & payment

Submitting a quote request or assessment does not create a binding contract; it begins a conversation about your project.
Where a deposit is required, work begins after the deposit is received. Deposits are applied to the total project cost.
Payment terms for each project are described in the applicable proposal or invoice.

Your responsibilities

You agree to provide accurate information and any materials, access, or approvals we reasonably need to perform the Services, and to use the Services lawfully.

SMS / text-messaging program

You may opt in only by checking the optional, unchecked SMS-consent box on our quote form. By checking it, you consent to receive text messages from A/1 Creative Agency about your quote request and appointments. The assessment and contact forms do not collect SMS consent, and calling, leaving a voicemail, providing a phone number, or sending a text does not create consent.

Message types — inquiry replies, appointment and booking messages, follow-ups, and account or service updates.
Message frequency varies and is typically about 2–6 messages per month.
Message & data rates may apply. These are charged by your mobile carrier.
To opt out, reply STOP to any message at any time. You will receive one confirmation and no further messages. You may also reply UNSUBSCRIBE, END, QUIT, or CANCEL.
For help, reply HELP, or contact us at (513) 440-3329 or operations@a1creativeagency.com.
Consent to receive text messages is voluntary and not a condition of any purchase or service. A phone number alone is never treated as SMS consent.
Carriers are not liable for delayed or undelivered messages.

How we handle mobile numbers and opt-in data — and our commitment not to share that data with third parties for their marketing — is described in our Privacy Policy.

Intellectual property

Upon full payment for a project, you own the final deliverables we create specifically for you, except for third-party components, our pre-existing tools and templates, and open-source elements, which remain owned by their respective owners and are licensed to you as part of the deliverable. Our own website, brand, and materials remain our property.

Disclaimers & limitation of liability

The Services are provided on a commercially reasonable basis. To the fullest extent permitted by law, A/1 Creative Agency is not liable for indirect, incidental, or consequential damages, and our total liability for any claim relating to a project will not exceed the amount you paid us for that project.

Changes to these Terms

We may update these Terms from time to time. Material changes will be posted on this page with a new effective date. Continued use of the Services after changes take effect constitutes acceptance.

Contact us

A/1 Creative Agency
Email: operations@a1creativeagency.com
Phone: (513) 440-3329